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Security

Security white paper

This translation is provided for reference only. In the event of any discrepancy, the Japanese version shall prevail.

Target response times
LevelDescriptionTarget response time
Level 1 (Critical)Serious impact on business continuityWithin 15 minutes
Level 2 (High)Impact on critical systems or customer dataWithin 1 hour
Level 3 (Medium)Limited impact, internal systems onlyWithin 4 hours
Level 4 (Low)Minor impact, isolated eventWithin 48 hours